All of our furniture is made to order meaning that we do not keep any furniture in stock but each object is made especially for each client. We therefore ask you to consider your purchase thoroughly before placing your order.

All of our furniture is made by hand by our woodworkers in Sweden. Ceramics are made in Portugal, and glassware is hand-blown in the Czech Republic.

Current lead time varies and is specified for each object in the email response of your order inquiry or stated in the product description.

Shipping rates varies depending on object and location. You will recieve a shipping quote in the email response of your order inquiry or at checkout.

All of our furniture is delivered to your street address. Within the European Union, your parcel will be carried inside your home. For the rest of the world, the parcel is delivered to the curbside. As some of the objects are heavy, we recommend you have some helping hands ready at the time of delivery. Please do not remove the protective wrapping until you have the object in place in your home to avoid damages.

As soon as your objects are on their way, you will receive an email with a tracking number to follow your delivery.

No, as all of our objects are made to order we only accept payments in full.

We accept payment with Visa, MasterCard, American Express, Discover, Cartes Bancaires, JCB, China Union Pay, Diners, ApplePay and bank transfers.

We do not accept exchanges and returns of objects that are customised. For other objects, we accept exchanges and returns within 14 days from receiving your object. Please note that the return shipping fee will be deducted from your refund amount.

If you wish to exchange or return your object please contact info@gustafwestman.com, marking your e-mail with “Return” or “Exchange” and include your order reference number. You will then receive a prepaid return label. Please place the label over the original shipping label and return it at your closest delivery point. Please note that all objects must be returned undamaged and in their original packaging. You will receive your refund through your original payment method within 14 days from when we have received your return with the return shipping fee deducted from the original amount. If you made a purchase of our objects from one of our partnered retail locations any return will need to be made in accordance with the exchange and return policy of the relevant retailer.

If your object is damaged please reach out to info@gustafwestman.com including images of the damage.

For any custom requests, please reach out to info@gustafwestman.com